SpeakNaija Terms of Service

By creating an account or using SpeakNaija, you agree to these Terms. If you do not agree, please do not use the service.

1. About SpeakNaija

SpeakNaija is an online platform for learning Nigerian languages, currently Yoruba, Igbo, Hausa and Nigerian Pidgin. It is available at speaknaija.app and any related apps we release.

SpeakNaija is operated by [Registered business name], [registered address], Nigeria ("we", "us", "our"). You can reach us at hello@speaknaija.app.

2. Who can use SpeakNaija

You must be at least 18 years old to create an account. If you are under 18, you may use SpeakNaija only with the consent and supervision of a parent or guardian, who agrees to these Terms on your behalf.

You must give accurate information when you sign up and keep it up to date.

3. Your account

You can sign up with an email and password or with Google. You are responsible for keeping your login details safe and for everything that happens under your account.

• Use a strong password and do not share it with anyone.
• Tell us at hello@speaknaija.app straight away if you think someone else has used your account.
• One account is for one person. Do not sell, share or transfer your account.

We may suspend sign-ins or ask you to verify your identity if we detect unusual activity, to protect you and the platform.

4. Plans and payments

SpeakNaija has a free plan and paid plans (Pro and Pro Plus), billed monthly or yearly. What each plan includes and its current price are shown on our Pricing page.

• Free plan: access to the early stages of each course, with a daily lesson limit and ads.
• Paid plans: unlock all stages and extra features listed on the Pricing page, with no ads.
• Currency: prices are charged in Nigerian naira (₦) for users in Nigeria and in US dollars ($) for users elsewhere.
• Payment processing: payments are handled by Paystack. We do not store your full card details.

Auto-renewal

Paid plans renew automatically at the end of each billing period (monthly or yearly) and your payment method is charged, until you cancel.

Cancelling

You can cancel anytime from your account settings. Your plan stays active until the end of the period you have already paid for, then moves to the free plan. You will not be charged again after cancelling.

Refunds

Payments are non-refundable, including for partly used periods, except where the law requires a refund or you were charged in error. If you think a charge is wrong, email hello@speaknaija.app within 14 days.

Price changes

We may change our prices. We will tell you at least 14 days before a new price applies to your renewal, so you can cancel if you prefer.

5. Lessons and learning content

Courses are organised into levels and stages. Some lessons and audio are created with the help of AI and reviewed by native speakers before release.

• We work hard to keep lessons accurate, but languages vary by region and dialect, and mistakes can happen. If you spot one, please report it in the app or email us.
• SpeakNaija is for learning and practice. It is not an official language certification, and we do not guarantee any level of fluency.
• We may add, change or remove lessons, languages and features over time.

6. Cowries

Cowries are rewards you earn by learning on SpeakNaija.

• Cowries have no cash value. They cannot be sold, exchanged for money or transferred to another account.
• We may change how Cowries are earned or used, and we may remove Cowries gained through cheating or misuse.
• Unused Cowries are lost if your account is closed.

7. Advertising

The free plan shows ads, which help keep SpeakNaija free for everyone. Paid plans are ad-free. We are not responsible for products or services offered in third-party ads.

8. Acceptable use

When using SpeakNaija, you agree not to:

• break any law or use the service for anything harmful, abusive or hateful;
• copy, download, resell or redistribute our lessons, audio or other content outside the app;
• use bots, scripts or tricks to earn Cowries, bypass limits or access paid features without paying;
• try to hack, overload or interfere with the platform, or access other people's accounts;
• pretend to be someone else or give false information.

9. Feedback and reports

If you send us feedback, suggestions or error reports, we may use them to improve SpeakNaija without paying you or crediting you. Please do not include personal information about other people.

10. Ownership

SpeakNaija's name, logo, design, lessons, audio and software belong to us or our licensors. We give you a personal, non-transferable right to use them through the app for your own learning. Nothing in these Terms gives you ownership of them.

11. Suspending or closing accounts

You can delete your account anytime from your settings or by emailing hello@speaknaija.app. If you have a paid plan, cancel it before deleting your account. Payments already made are not refunded, as explained in section 4.

We may suspend or close your account if you break these Terms, misuse the service, or if the law requires it. Where reasonable, we will tell you why first.

12. Service availability and disclaimers

We aim to keep SpeakNaija running smoothly, but we cannot promise it will always be available, error-free or uninterrupted. The service is provided "as is" and "as available", to the extent the law allows.

13. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost data, lost profits or missed opportunities. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Nothing in these Terms removes rights you have under Nigerian consumer protection law that cannot be excluded.

14. Privacy

Our Privacy Policy explains how we collect and use your personal data, in line with the Nigeria Data Protection Act 2023.

15. Changes to these Terms

We may update these Terms from time to time. If a change is important, we will tell you by email or in the app before it takes effect. Continuing to use SpeakNaija after that means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria. We will try to resolve any dispute with you informally first. If that fails, disputes will be handled by the courts of Nigeria.

17. Contact us

Questions about these Terms? Email hello@speaknaija.app.